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This is the first time that the e-commerce giant has clarified the purpose behind Amazon Care, which is not only to serve Amazon's employees but also to be a lucrative healthcare business in the trillion-dollar healthcare industry while solving for other employers' shared costs. The company plans to add in-person services to cities including Washington DC, its second headquarters, and Baltimore in 2022. In-person services of Amazon Care, like home visits by medical professionals, will be available in Washington DC. In December 2021, Business Insider reported that Amazon was incubating Amazon Care as a business for other companies and undertaking an expansion nationwide. In March 2021, Amazon rolled out its telehealth service in all 50 states for its employees. The service was expanded to other cities by the end of 2021. However, CVS decided against a deal, but One Medical was looking for other offers. In early July, Bloomberg reported that CVS Health, which runs a pharmacy chain and offers health insurance, had expressed interest in purchasing One Medical. The company is creating its own medical operation called Amazon Care, which offers virtual consultations and at-home visits from doctors and medical professionals. The e-commerce giant bought mail-order pharmacy PillPack in 2018 for $750 million. This is not the first time Amazon has dipped its toes in the healthcare sector. Neil Lindsay, senior vice president of Amazon Health Services, said in a statement that "health care is on the list of experiences that need reinvention," and that they see a lot of opportunities to improve the quality of the experience of their customers and give people back valuable time in their days. One Medical also cares for senior citizens in the United States Medicare program after acquiring eldercare pioneer Iora Health.Īs of March, One Medical is available in 188 locations across the United States, and it has served around 767,000 members. The medical company offers 24/7, on-demand virtual care, and customers can use the company's app to make same-day or next-day appointments for in-person visits.Īlso Read: Amazon Now Offering Virtual Healthcare Services To Employees One Medical promises to take some of the drudgery out of getting seen by a doctor by offering its customers a range of medical services for $199 a year.